Skip to main content

Before You Call 911 on a Cell Phone

Dialing 9-1-1 on your cell phone is accepted; however, please note it could pick a tower or past GPS Location that does not directly route you to your local Dispatch Center.  

FAQ About Calling 911 |

When you call 911 from a mobile phone, the call often lands in a regional center. A call-taker in a far-away city or county may answer. In this case, you'll need to supply some important information.

Before they can dispatch help, there are two pieces of information the call-taker needs to know immediately:

  1. The city you're calling from
  2. The type of emergency you have (police, fire, or ambulance)

Different emergency services use different dispatch centers. Once they have the information they need the call-taker can transfer you to the correct center.

Please remember regional area changes or differences in First Responders/Fire Departments could vary some of the information in these Articles; however, they do still include helpful information:

How to Call 911 in Another State (

Who Comes and What Do They Need When You Call 911? (

What You Should Know About First Responders (

How 911 Works (

Cell Phones and 9-1-1 - National Emergency Number Association ( 

Join our mailing list